18 de março de 2009

Keyboard, in fourteen acts

Act 1:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=130284615499
I am the buyer, waldenbarin, and the seller is 888bart.

Act 2:
I won the bidding. Just £ 10.50, a bargain! I paid straightway. The thing is I just forgot to see it was a pick up only item, that is no postage was fixed, I should go to Malvern, Worcestershire, to collect the keyboard. I live in Hove.
I wrote to 888bart asking if he could post the keyboard to me anyhow, explaining that I live in Hove and that I forgot to see it was a pick up only item, I made clear that I knew it was my fault. And I wrote that if he couldn't, ok, no problem at all, I just would ask some directions and his address.

Act 3:
He wrote "hi, to long for standard parcel force. delivery by business post (fed-ex) £37.76. i'm sure this would be cheaper than travelling to me to get it, but it's up to you. let me know asap regards 888bart"
-
Humn, if I could catch funfares with National Express I could spend less than £37 to go there and pick up the keyboard...
And I had just received another keyboard I bought through ebay, paying £15 for the postage (with, imagine, standard parcel force, and this other keyboard was coming from Denbighshire, North Wales!).

Act 4:
Ok, I think I can take something good out of it.
It will be good to have a day out, I saw Malven is not so far from Tanworth-in-Arden, and I always wanted to go to Nick Drake's home town. When I told about this Nick Drake thing, my son got excited to go with me and this only made me sure and decided to go.
So I wrote to 888bart that I would go there and pick up the keyboard.

Act 5:
He was almost unfriendly, but no worries. He gave us the keyboard without any packing. The keyboard was dirty. And there was no power supply.
On ebay the Description was clear:
"Seller assumes all responsibility for listing this item. Casio CTK 511 keyboard, includes folding adjustable height stand and power supply, 94cm x 37cm approx, buyer to collect."
I asked about the power supply then and he told me he forgot it elsewhere and that he would be sending it to me.
I said ok.

Act 6:
After two weeks I was still waiting for the power supply.
So I wrote to him again:
"Hi, I am still waiting for the power supply. Regards"

Act 7:
There's no act 7, just silence.
Two more weeks waiting...

Act 8:
From waldenbarin to 888bart:
"Ok, if you don't post the power supply until next Friday I will report this item as "not as described". This is your last chance to get a positive feedback from me about this transaction and this is your last chance to conclude this transaction in a honest way. Regards."

Act 9:
From 888bart to waldenbarin:
"i posted the power supply a few days after you picked up the keyboard. i can only conclude that it is lost in the post. i will buy another and post it on to you. please mail your address again as i thought this sale was concluded. regards bart"

Act 10:
From waldenbarin to 888bart:
"I am sorry the power supply you say you posted may be lost in the post, I think you really should complain about this to the post. But I wrote to you saying that I was still waiting for the power supply. I didn't get any response from you. My address is .... And believe me, I wish this transaction could be concluded weeks ago, and in a much more positive way, after all I paid you very quickly and I was there to collect the item with all its accessories as scheduled. Regards."

Act 11:
888bart didn't respond again, waldenbarin reported it to PayPal.

Act 12:
from 888bart to waldenbarin:
"i purchased a brand new power supply on saturday. i am posting today so you will recieve it in the next few days. first one has obviously been lost in the postal system. the new supply cost me £12.99 so i have lost money on the whole deal. At the end of the day you have a working keyboard and stand for £10. dispute with paypal needs to be removed as you will recieve power supply soon. i suggest when you have got all the kit you go back to the revolting 3rd world country you have come from and play it.
ungratefull fool"

Act 13:
from waldenbarin to 888bart:
"Thank you for posting the power supply, I will certainly remove the dispute with PayPal when I will receive it. I wish I could have had it before so I could have at least turned on the keyboard but that's ok, no worries anymore. So you've got almost 100 stars on Ebay and you don't know how it works yet... Humn, let me tell you, sometimes you earn good money, sometimes you don't, that's it. And you should be "ungrateful" to the British post system, not (to) me, after all you've just needed to buy a new power supply because the one you sent to me was lost (by them), is that right? The taxi driver who took me to your house told me that Malvern was a place full of racist people, I didn't want to believe... I could say to you I lost lots of money "on the whole deal", because I spent £ 10.50 for the keyboard and I paid to go there and collect it, but as I had told you, I used this as an opportunity to travel, to know a little of the Midlands... And it was good, as I had a day out with my son. But I must say, even if you tried to smile to me, I saw something hostile/threatening in your eyes. Well, I was born in Brazil, a 3rd world country (by the way, what an old definition... so cold war...) but not revolting (at least not yet), but I was born from an Italian family and that means I am an Italian citizen too. So I am sorry for you but I think I am going to play here in the UK for a while. Ah, I've came from Italy, which is not a 3rd world country I suppose, where I lived for many years. And please, keep your xenophobic suggestions for yourself or at least for you and NF-minded people. There's always time to reflect and reconsider about things in life, everyone of us has made a mistake or two in life, no one is perfect, I hope you reflect about this power supply story, and maybe one day you will be able to realize we're all the same old homo sapiens... Have a good day."

Act 14:
888bart didn't respond, of course.
But waldenbarin finally received the power supply (which looked whatever you could think of except 'brand new').
So the dispute on PayPal was closed...